Employees are set in their ways
How do you motive people to change their way of working permanently?
Everyone must realise that continuous improvement requires a different way of thinking. It is not just about your norms and values, but those of the entire group. Do not organise whiteboard meetings as a goal in itself, do not follow a LEAN improvement process just to tick a box. You must change your game.
In this interview, Joep Engels, Continuous Improvement Leader, tells us how KMWE takes the step from improvement to continuous improvement.
Read the Dutch version of the entire interview with Continuous Improvement Leader Joep Engels:
Cierpa | February 2020